We look forward to welcoming you to our lovely part of the Cotswolds!
Please view availability below, and booking information…
Terms & Conditions
These conditions apply to all bookings made with KBS StayHub LTD (“we,” “us”). By making a booking, you (“the guest”) agree to these terms on behalf of yourself and all members of your party. Your stay is strictly for holiday use only, and no tenancy rights will arise from this agreement. Please note that your booking will only be confirmed once payment has been made in full and we have dispatched confirmation.
Property Use & Occupancy
– The property is strictly for holiday use, and no right to remain in the property after the booking period exists.
– All guests must vacate the property at the end of the booking period.
– The property must not be used for any business or commercial activity.
– The maximum number of guests is determined by the number of beds. Overcrowding may lead to cancellation without refund or additional charges.
Payment & Security Deposit
– Full payment is required at the time of booking unless otherwise agreed.
– A security deposit may be taken to cover damages or additional charges during your stay. This will be refunded after inspection of the property, minus any applicable deductions.
– If damages occur, we will present evidence, and you will have 48 hours to respond. After this period, charges will be applied if no response is received.
Cancellations & Changes
– Cancellations must be made in writing. Our cancellation policy is:
– 1-27 nights: No refund if cancelled less than 14 days before arrival.
– 28+ nights: first 30 nights’ accommodation charged if cancelled less than 28 days before arrival.
– Early departure or reductions in the number of nights will be treated as cancellations and may not be refunded.
– We reserve the right to cancel or amend bookings due to unforeseen circumstances.
Damages & Responsibilities
– You are responsible for any damages caused to the property during your stay.
– Charges will be applied for any damages, missing items, or additional cleaning required.
– Pets must be kept downstairs, off the furniture, and any waste must be cleaned up and disposed of properly, pets must not be left in the property on their own at any time.
– Smoking and Drugs are strictly prohibited inside and outside within the property boundary.
– No parties or gatherings of any kind are permitted at the property.
House Rules
– No shoes are to be worn indoors.
– No smoking or drugs to be consumed inside or within the property boundary.
– No business activities or parties are allowed.
– Please use your own makeup remover cloth; stained towels will incur a replacement fee.
– Pets must stay downstairs and off the furniture. Ensure all pet waste is cleared from the garden and placed in the correct bins, pets are not to be left alone in the property.
Arrival & Departure
– Check-in is from 3pm, and check-out is by 10am. Early check-in or late check-out may be available upon request for an additional fee.
– Key collection details will be provided prior to arrival. Please ensure you bring this information with you.
– At departure, please follow the property exit instructions provided on arrival.
Security & Wi-Fi Use
– Wi-Fi is available but must not be used for illegal or immoral purposes. Guests are responsible for any misuse and may face legal consequences.
– You will be provided with keys/access cards to the property, and it is your responsibility to ensure their safekeeping. Lost keys will incur a replacement fee.
Miscellaneous
– Any failure or interruption of utilities or services cannot be guaranteed or held against us. We will endeavour to fix any issues promptly.
By staying at our property, you agree to treat it as your own, maintaining cleanliness and respecting our home. If you have any questions, please feel free to contact us.
Thank you for your understanding, and we look forward to welcoming you!
Please confirm that you have read and accept these terms by replying to this message or emailing [email protected].
Warm regards,
Kirsty and Ben